Required skills

interpersonal skills to

consult and interact with target groups in the community to elicit information required to determine needs for the service

source interpret and confirm information to inform service planning

liaise with appropriate personnel to make suggestions and plan the service

seek feedback from service users and staff

build relationships with stakeholders

problemsolving skills to

plan a service according to target group needs

assess risk factors

modify the service as required

assess service outcomes against initial objectives to suggest potential improvements

planning and organising skills to

source and allocate resources for the service

develop and implement a work plan for the service within appropriate timelines

language and literacy skills to

complete research into user needs

produce and document service plans

complete documentation in relation to recommendations for improvement

numeracy skills to develop budgets for service provision and analyse profitability

selfmanagement skills to review and reflect on own work performance in planning and implementing the service according to participant expectations

Required knowledge

legislation to enable

safe and equitable delivery of the service to target groups

safe use of equipment and materials

organisational policies and procedures to enable safe satisfactory and beneficial outcomes for all participants

principles of inclusive practices

reasons for individual participation in sport fitness and recreation services to ensure this information is included in planning for service

riskanalysis processes to evaluate the risk and possible impact of planned sport and recreation services

activityspecific knowledge of planned sport fitness and recreation services to ensure services match participants needs

costbenefit analysis techniques

marketing strategies suitable for target groups

insurance arrangements to suit the service

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria required skills and knowledge range statement and the Assessment Guidelines for the Training Package

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Evidence of the ability to

plan and provide services within budgetary constraints that reflect the needs of a range of participants in accordance with organisational policies and procedures

monitor the provision of services and apply effective contingencymanagement techniques to deal with a range of new or changing situations that may arise and make adjustments in response to these changing situations

evaluate and document the outcomes of the service

make recommendations on services and reflect on own work performance to identify ways in which service outcomes and benefits to participants can be improved

Context of and specific resources for assessment

Assessment must ensure

planning implementation and evaluation of multiple sport fitness or recreation services to allow the individual to demonstrate competency and consistency of performance

Assessment must also ensure access to

an environment or facility appropriate to the planning and provision of sport fitness or recreation services

target groups with specific needs

appropriate persons to provide approvals

resources for the service

organisational documentation relevant to service provision

Method of assessment

A range of assessment methods should be used to assess practical skills and knowledge The following examples are appropriate for this unit

observation of planning and implementing a sport fitness or recreation service

observation of interacting with a range of target groups to establish service needs

observation of dealing with contingencies such as changing circumstances in service provision

oral and or written questioning to assess knowledge of principles of community development practices

portfolio containing evidence of work plans for sport fitness and recreation services and reports on outcomes

thirdparty reports from a supervisor detailing appropriate work performed by the individual

Guidance information for assessment

Holistic assessment with other units relevant to the industry sector workplace and job role is recommended for example

SISXCCSA Address client needs

SISXCCS404A Address client needs.

Target groups may include:

Services may include:

Needs may include:

Organisation policies and procedures may include:

Relevant legislation may include:

Work plans may include:

Resources may include:

Budget may include:

New or changing circumstances may include:

Feedback may include: